Dolet® 5 for Finale Frequently Asked Questions
When I try to use Dolet 5 with Finale 2006 on my Intel Mac, it crashes Finale or won't run. What can I do?
Due to Apple's limitations on Rosetta, Dolet 5 for Finale will not run with Finale 2006 and earlier versions on an Intel Mac. You will need to upgrade to Finale 2007 or later to use Dolet 5 for Finale with an Intel Mac.
When I try to use Dolet 5 for Finale on Windows XP, I get a "Java was not initialized correctly" error. What can I do?
This problem is due to a Microsoft issue in earlier versions of their cumulative security updates to Internet Explorer 7 on Windows XP. This issue was fixed in the June 2008 version of this update (KB950759) and in Windows XP SP3. Update your computer system using either of these Windows updates to resolve the problem.
Sometime you will get this or a similar message in other situations due to an installation-specific problem. If updating your Windows XP installation as described above does not fix the problem, please contact Recordare support for further assistance.
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Last updated January 2, 2010.